Privacy Policy

Effective Date: November 24, 2024

Secware IT Solutions (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, secwareitsolutions.com (the “Website”), or purchase our products.

We comply with the General Data Protection Regulation (GDPR) and other applicable data privacy laws to ensure your information is handled responsibly.

1. Information We Collect

We may collect and process the following data about you:

A. Information You Provide

• Account Information: Name, email address, phone number, and billing/shipping addresses.
• Payment Information: Credit card or other payment details (processed through third-party payment processors).
• Communications: When you contact us, we may collect your messages, feedback, or inquiries.

B. Automatically Collected Information

• Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
• Cookies: Small data files stored on your device to enhance your experience.

C. Third-Party Data

• Data provided by third-party payment processors or platforms.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support.
• Improve and personalize your browsing experience.
• Ensure the security of our Website.
• Comply with legal obligations.
• Send promotional emails (if you have opted in).

3. Legal Bases for Processing (Under GDPR)

We process your personal data based on:

• Performance of a Contract: To fulfill your purchase orders.
• Consent: For marketing communications (with your explicit consent).
• Legitimate Interest: To enhance our services and secure our Website.
• Legal Obligations: Compliance with applicable laws.

4. Sharing Your Information

We may share your information with:

• Service Providers: Payment processors, delivery partners, or IT services.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or sale of our assets.

We ensure that any third parties adhere to strict data protection obligations.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or to comply with legal, tax, or accounting requirements.

6. Your Rights (Under GDPR)

As a resident of the European Economic Area (EEA), you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (subject to legal exceptions).
• Restriction: Request restrictions on processing your data.
• Data Portability: Request transfer of your data to another service provider.
• Objection: Object to the processing of your personal data for specific purposes.

To exercise any of these rights, contact us at admin@secwareitsolutions.com.

7. Data Security

We implement appropriate technical and organizational measures to secure your data. However, no system is completely secure. We encourage you to take precautions when sharing personal information online.

8. Cookies Policy

We use cookies to improve user experience. You can manage cookie preferences through your browser settings.

For detailed information, refer to our Cookie Policy.

9. Children’s Privacy

Our Website is not directed to children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, contact us immediately.

10. International Data Transfers

If you access our Website from outside the Philippines, your data may be transferred to and processed in the Philippines or other countries with different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, with the “Effective Date” updated.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Secware IT Solutions
159 Retirees 1 Mulawin,
Tanza, Cavite, Philippines
Email: admin@secwareitsolutions.com